This guide is intended for staff members who may need to compose a text message on their mobile phone which will be broadcast to all recipients of the group they manage. It assumes familiarity with basic ClarionCall principles.


Sending a Message

1. Save the service number 07860 020964 in your mobile phone as, say. Clarion Text2Text.

2. Make sure the school office has set your mobile number to manage the appropriate group(s).

3. Text the word "GROUPS" to 07860 020964.

4. The system will text back the Group number and Group name of each group you are set to manage. e.g 1 Year 8, 2 U14 Rugby Team, 3 Form 8RPH.

5. Text "TEXT nn This is the message I want to send" to the service number 07860020964 where nn is the Group number.

6. The system will reply with "Send YES to confirm sending your message to all nn contacts in group ABC. Message starts: This is the message I want to send".

7. Text "YES" to the service number.

8. The system will send your text message to all the members and will send you "Your message SENT to all nn contacts in group ABC. Message starts: This is the message I want to send".

9. If you have recently been sent the group list, the system will send your text message to all the members and will send you "Your message SENT to all nn contacts in group ABC. Message starts: This is the message I want to send".


Notes

Using the command:

TEXT - Sends message to Primary contacts only.

TEXTALL - Sends message to both Primary and Secondary contacts.

All text messages sent to the ClarionCall Text2Text number, including the command word, must be less than 160 characters.

Sending the command ‘HELP’, or any unrecognised command, will result in you receiving 2 texts containing help information.

The service number 07860 020964 is a standard UK mobile number – any service initiated texts sent to it will be charged at your standard network rate.

If you use a Pay As You Go account they will cost the same as any other text.

Receiving instructions from our service number is free.


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